Returns & Exchanges
At Sobia Nazir, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process for all unworn and unstitched items within 14 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp with your order number and images of the item to request a Return Authorization.
Pack Your Items
Securely place the item in its original packaging, ensuring all tags are attached and the original invoice is included inside the parcel.
Ship the Package
Send the package back to our designated warehouse address using a trackable courier service and share the tracking details with our team.
Quality Inspection & Refund
Once received, our quality control team will inspect the garment; upon approval, your refund or exchange will be processed within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing